Privacy Policy

Last Updated: September 10, 2026

Information We Collect

We collect information that you provide directly to us when you request assessments, submit inquiries, or interact with our services. This includes your name, email address, property details, and project specifications.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Conduct technical assessments and prepare quotations
• Communicate with you about your project
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations
• Professional consultants bound by confidentiality obligations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

[email protected]
Unit 7, 142 Ingles Street
Port Melbourne VIC 3207
Australia